Privacy Policy

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: We may collect personal identification information (such as your name, email address, postal address, telephone number, date of birth, passport details, and payment information) when you book travel arrangements, create an account, subscribe to our newsletter, fill out a form, or engage with our services.

• Travel Preferences: Information about your travel preferences, including destination interests, accommodation preferences, dietary requirements, and special assistance needs.

• Non-Personal Information: We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store certain information. These technologies help us understand how you interact with our site, personalize your experience, and analyze website usage.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete your travel bookings and reservations
• Improve, personalize, and expand our website and service offerings
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about your bookings, our services, promotions, and other news
• Send you confirmations, updates, security alerts, and support messages
• Find and prevent fraud or other illegal activities
• Comply with our legal obligations
• 10. Protect the rights, property, or safety of Nomad Nexus, our users, or others

We process your information for these purposes based on our legitimate business interests, to perform our contract with you, to comply with our legal obligations, and/or with your consent where required by applicable law.

Information Sharing and Disclosure

We may share your information in the following situations:

• Travel Service Providers: We share your information with airlines, hotels, car rental companies, tour operators, and other travel service providers as necessary to complete your bookings and provide the services you've requested.

• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

• Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

• Corporate Transactions: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

• With Your Consent: We may share your information for any other purpose with your consent.

International Data Transfers

Our operations are global, which means your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our services, you acknowledge that your personal information may be transferred to countries outside of your country of residence, which may have different data protection rules than those of your country.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We take steps to ensure that adequate safeguards are in place to protect your information when it is transferred internationally, including the use of standard contractual clauses approved by relevant supervisory authorities where appropriate.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this policy.

When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you. However, some information may be retained for longer periods where required by law, such as tax and accounting requirements, or to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, which may include:

• Right to Access: You may have the right to request information about the personal data we hold about you and to receive a copy of that personal data.

• Right to Rectification: You may have the right to request that we correct inaccurate personal information or complete incomplete personal information concerning you.

• Right to Erasure: You may have the right to request that we delete your personal information in certain circumstances.

• Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.

• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

• Right to Object: You may have the right to object to the processing of your personal information in certain circumstances.

• Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided on our website. We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures. We also limit access to your personal information to those employees, contractors, and agents who need to know that information in order to process it for us. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Children's Privacy

Nomad Nexus is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information from our servers.

In certain cases, we may process children's personal information as part of a family booking or travel arrangement. In such cases, we only process this information with the consent of the parent or guardian, or as otherwise permitted by applicable law.

Third-Party Websites

Our website may contain links to third-party websites and applications that are not owned or controlled by Nomad Nexus. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Nomad Nexus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about cookies and how to manage them in your web browser's settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Nomad Nexus is established, without regard to its conflict of law provisions. Our failure to enforce any right or provision of this Privacy Policy will not be considered a waiver of those rights.